Plays LibraryPre-Sales
Opportunity to CloseEasyVery High Impact

Qualifying Out Opportunities

Accelerate deals and win the business

Sales Stage

Pre-Sales

Difficulty

Easy

Impact

Very High

Channels

Overview

When an opportunity has been in limbo for a few months with no decision, revive it through outreach from your leadership team. By leveraging the credibility of your company leaders, you can get prospects to provide a "yes or no" answer on continuing to pursue your solution. Sending automated messaging from leadership can also save time by creating a sense of urgency for the buyer to respond. Even if the prospect doesn’t want to continue — or can’t be convinced — getting a definitive answer allows you to move on and focus your efforts on companies that are more likely to buy.

Key Features

CRM SyncBuying CommiteesABM Audiences

Data Types

Buying CommitteeCompany DataContact Data

Triggers

  • Identify opportunities which go a given period of time without stage change or new contacts attached to opportunity

Actions

  • Source expanded set number of contacts based on personas attached to existing, aged opportunity
  • Send records to your CRM
  • Assign to a User
  • Enroll in Qualify Out campaign
  • Automated emails sent via sales team and initiate a call blitz

Default Natural Language Configuration

When an opportunity has been inactive for a specified period for any company, then:

  • Discover up to [number] ZoomInfo contacts that meet select criteria based on personas attached to existing opportunity
  • Export to select system as record type
  • Enroll in Qualify Out campaign
  • Assign to select user
  • Send automated emails via sales team and initiate a call blitz

Standard Operating Procedure

1. Identify Aged Opportunities

  • Set up criteria for identifying stagnant opportunities (e.g., no stage change or new contacts for X days)
  • Configure system to flag these opportunities automatically

2. Source Additional Contacts

  • Use ZoomInfo to find expanded set of contacts based on existing opportunity personas
  • Import new contacts into CRM

3. Assign and Prepare

  • Automatically assign flagged opportunities to designated users
  • Set up "Qualify Out" campaign in CRM/marketing automation tool

4. Execute Multi-Channel Outreach

  • Initiate automated email sequence from leadership team
  • Organize call blitz for sales team to follow up

5. Track Responses

  • Monitor prospect engagement across channels
  • Log definitive answers (continue or discontinue) in CRM

6. Decision Making

  • For positive responses, re-engage and update opportunity stage
  • For negative responses, close opportunity and update reason

7. Analyze and Optimize

  • Review effectiveness of outreach methods
  • Adjust messaging and cadence based on response data

8. Refine Process

  • Regularly review criteria for flagging aged opportunities
  • Update contact sourcing parameters as needed

9. Performance Reporting

  • Generate reports on qualification outcomes
  • Use insights to improve overall sales process and forecasting

Yield Model

Yield in $ Formula

Potential Yield = (VO * CR / 100) * ADS

Key Drivers

Conversion Rate (CR)Average Deal Size (ADS)Volume of Opportunities (VO)

Driver Definitions

Conversion Rate (CR) This metric indicates the proportion of leads that convert into customers. A higher conversion rate suggests a more effective engagement and follow-up strategy.

Average Deal Size (ADS) This refers to the average revenue generated from each successful deal. Maximizing the average deal size is essential for increasing overall revenue, especially when the number of conversions is limited.

Volume of Opportunities (VO) This metric represents the base number of potential deals that can benefit from this approach.

AI Agent Prompt Template

I. Prompt Instructions - Overview

This email template is for the "Qualifying Out Opportunities" GTM Play. It targets opportunities that have been stagnant for a period without stage changes or new contacts added. The goal is to tap into your leadership team's credibility to revive these opportunities or get a definitive answer, allowing sales teams to focus on more promising leads.

II. Information Included

The email will include personalized information between <context></context> for proper dynamic insertion:

  • Company Information: Insight into the prospect's company, including identified pain points and behavior from engagement history.
  • Signals & Behavior: Details on the account's engagement history and recent intent signals.
  • Account History: Includes documented CRM account history along with a complete history of conversation data recorded via Chorus Conversational Intelligence.
  • Contact Information: A group of five contacts across the buying committee, including the contact's role, persona information, and other details to personalize the email.
  • Content Library: Relevant content, such as upcoming webinars, whitepapers, or downloadable content that can be included as part of the follow-up.
  • Messaging: A comprehensive messaging library that addresses persona-specific and segment-specific pain points, delivering tailored content that aligns with the account's segment and the contact's role.
  • Copilot AI Account Summary: A summary that merges ZoomInfo data, customer CRM data, email communications, and call recordings, offering a clear overview of the account's pain points and strategic goals, along with actionable next steps.

III. Email Structure

<email> <subject>{{Contact.FirstName}}, quick check-in on {{CompanyName}}'s project status</subject> <body> <p>Hi {{Contact.FirstName}},</p> <p>I hope this email finds you well. I'm reaching out because it's been a while since we last discussed {{CompanyName}}'s interest in our solution. As {{Sender.Title}} at {{Sender.Company}}, I wanted to personally check in on the status of this project.</p> <p>We've noticed there hasn't been much movement recently, and I understand priorities can shift. I'm curious to know:</p> <ul> <li>Is this initiative still a priority for {{CompanyName}}?</li> <li>Have there been any changes in your needs or timeline?</li> <li>Is there any additional information we can provide to help move things forward?</li> </ul> <p>If you're still interested, I'd be happy to schedule a brief call to discuss how we can align our solution with your current goals. Alternatively, if this is no longer a focus for your team, please let me know, and we'll update our records accordingly.</p> <p>I look forward to hearing from you and determining the best way to proceed.</p> <p>Best regards,</p> <p>{{Sender.Name}}</p> <p>{{Sender.Title}}, {{Sender.Company}}</p> <p>{{Sender.ContactDetails}}</p> </body> </email>

IV. Context

<context> <Company Information> **`{{Company Information}}`** </Company Information> --- <Signals & Behavior> **`{{Signals & Behavior}}`** </Signals & Behavior> --- <Account History> **`{{Account History}}`** </Account History> --- <Contact Information> **`{{Contact Information}}`** </Contact Information> --- <Content Library> **`{{Content Library}}`** </Content Library> --- <Messaging> **`{{Messaging}}`** </Messaging> --- <Copilot AI Account Summary> **`{{Copilot AI Account Summary}}`** </Copilot AI Account Summary> </context>

V. Optimizations

  • Subject Line Personalization: Use the contact's name and company to create urgency and relevance.
  • Engaging Opening: Acknowledge the time that has passed since the last interaction to set the context.
  • Value-Driven Content: Offer to provide additional information or schedule a call to address any changes in needs or timeline.
  • Call to Action: Encourage a response by asking direct questions about the project's status and priority.
  • Polished Close: Keep the tone professional yet friendly, emphasizing the desire to determine the best path forward.

Merge Tokens Used

{{Contact.FirstName}}{{CompanyName}}{{Sender.Title}}{{Sender.Company}}{{Sender.Name}}{{Sender.ContactDetails}}

Play Description for LLM

<play> **PLAY NAME** Qualifying Out Opportunities --- **🔁 Triggers** - Identify opportunities which go a given period of time without stage change or new contacts attached to opportunity --- **⚡️ Actions** - Source expanded set number of contacts based on personas attached to existing, aged opportunity - Send records to your CRM - Assign to a User - Enroll in Qualify Out campaign - Automated emails sent via sales team and initiate a call blitz --- **✅ Goal / Problem to Solve** 🤝 Opportunity to Close --- **➡️ Channels** ✉️ Email, 💬 Text, 📞 Phone --- **✏️ Summary** When an opportunity has been in limbo for a few months with no decision, revive it through outreach from your leadership team. By leveraging the credibility of your company leaders, you can get prospects to provide a "yes or no" answer on continuing to pursue your solution. Sending automated messaging from leadership can also save time by creating a sense of urgency for the buyer to respond. Even if the prospect doesn’t want to continue — or can’t be convinced — getting a definitive answer allows you to move on and focus your efforts on companies that are more likely to buy. --- **✏️ Default Natural Language** When an **opportunity has been inactive for a specified period** for **any company**, then: - Discover **up to [number]** ZoomInfo contacts that meet **select criteria** based on **personas attached to existing opportunity** - Export to **select system** as **record type** - Enroll in **Qualify Out campaign** - Assign to **select user** - Send automated emails via sales team and initiate a call blitz --- **Explainer-Video-Script** Want to make sure you never miss following up on an opportunity? Use the Automated Opportunity Follow Up play! Keeping your brand and product top of mind once an opportunity is opened is critical. To make sure you never forget to follow up, put your follow-up messages on auto-pilot. Create a campaign with 10-12 touchpoints that continues until an opportunity is closed. Hit send after your first successful demo meeting, and now you’ll never let an opportunity go cold and save tons of time with your follow-up running in the background. --- **🏷Features)** CRM Sync, Buying Commitees, ABM Audiences --- **🏷️ZoomInfo Data Types)** Buying Committee, Company Data, Contact Data --- **📁 Sales Stage** Pre-Sales --- **🚦 Difficulty** 🟢 - Easy --- **🧪Standard Operating Procedure (SOP)** ## 1. Identify Aged Opportunities - Set up criteria for identifying stagnant opportunities (e.g., no stage change or new contacts for X days) - Configure system to flag these opportunities automatically ## 2. Source Additional Contacts - Use ZoomInfo to find expanded set of contacts based on existing opportunity personas - Import new contacts into CRM ## 3. Assign and Prepare - Automatically assign flagged opportunities to designated users - Set up "Qualify Out" campaign in CRM/marketing automation tool ## 4. Execute Multi-Channel Outreach - Initiate automated email sequence from leadership team - Organize call blitz for sales team to follow up ## 5. Track Responses - Monitor prospect engagement across channels - Log definitive answers (continue or discontinue) in CRM ## 6. Decision Making - For positive responses, re-engage and update opportunity stage - For negative responses, close opportunity and update reason ## 7. Analyze and Optimize - Review effectiveness of outreach methods - Adjust messaging and cadence based on response data ## 8. Refine Process - Regularly review criteria for flagging aged opportunities - Update contact sourcing parameters as needed ## 9. Performance Reporting - Generate reports on qualification outcomes - Use insights to improve overall sales process and forecasting --- **🪙 RAG Inputs Used (Broad)** Company Information, Signals & Behavior, Account Data, Contact Information, Content Library, Messaging, Copilot AI Account Summary --- **🪙 Email tokens Used** Contact.FirstName, CompanyName, Sender.Title, Sender.Company, Sender.Name, Sender.ContactDetails --- **🟨 Yield in $ Formula** Potential Yield = (VO * CR / 100) * ADS --- **🟨 Yield Key Drivers** Conversion Rate (CR), Average Deal Size (ADS), Volume of Opportunities (VO) --- **🟨 Yield Driver Definitions** Conversion Rate (CR) This metric indicates the proportion of leads that convert into customers. A higher conversion rate suggests a more effective engagement and follow-up strategy. Average Deal Size (ADS) This refers to the average revenue generated from each successful deal. Maximizing the average deal size is essential for increasing overall revenue, especially when the number of conversions is limited. Volume of Opportunities (VO) This metric represents the base number of potential deals that can benefit from this approach. --- </play>