General News Signal
Generate and warm net-new demand
Sales Stage
Pre-Sales
Difficulty
Easy
Impact
Medium
Channels
Overview
Company news can predict an organization’s readiness to purchase. When significant company news happens — such as the opening of a new facility, the relocation an office, or company-wide layoffs — your sales and marketing teams should move quickly and reach out to new buying groups. However, it's difficult and time-consuming to track company news. With ZoomInfo's Scoops function, automated triggers and actions can keep track of company news. Instead of manually adding contacts to campaigns and lists, you'll be able to stay focused on fostering customer relationships, prospecting sales, and closing deals.
Key Features
Data Types
Triggers
- Identify news signals within specific category types for your ICP
Actions
- Discover a set number of ZoomInfo contacts which meet your contact filters
- Export
- Send records to your business system (CRM, MAT, SEP, CSV)
- Assign to a User
- Then enroll in a Campaign (optional)
Default Natural Language Configuration
When there are select scoops types related to any departments for any company then discover up to 20 ZoomInfo contacts which select criteria then export to select system as record type and select campaign and assign to select user
Standard Operating Procedure
1. Configure News Signal Monitoring
- Set up Scoops monitoring for specific news categories
- Define ICP criteria for relevant companies
2. Establish Contact Criteria
- Determine key roles and departments for buying committee
- Set management level and other relevant filters
3. Automated Lead Discovery
- Monitor for new Scoops matching defined criteria
- Trigger contact discovery process in ZoomInfo
4. Data Export and Enrichment
- Export discovered contacts to designated business system
- Enrich company and contact data as needed
5. Lead Assignment
- Automatically assign leads to appropriate team members
6. Campaign Enrollment
- Create targeted campaign based on news type
- Enroll discovered contacts into the campaign
7. Multi-Channel Engagement
- Implement outreach across various channels (email, phone, ads, etc.)
- Personalize messaging based on the specific news event
8. Performance Tracking
- Monitor engagement and conversion metrics
- Analyze effectiveness of different news categories
9. Continuous Refinement
- Regularly review and adjust Scoops criteria
- Update campaign strategies based on performance data
Yield Model
Yield in $ Formula
Potential Yield = (TAV * SR * ER * CR / 10^6) * ADSKey Drivers
Driver Definitions
Signal Relevance (SR) This metric assesses how closely the identified intent signals match the product or service offerings - a higher SR indicates that the intent signals are more accurately aligned with the offering.
Engagement Rate (ER) This reflects the success in engaging the identified company's buying group or relevant contacts.
Conversion Rate (CR) This metric indicates the proportion of leads that convert into customers. A higher conversion rate suggests a more effective engagement and follow-up strategy.
Average Deal Size (ADS) This refers to the average revenue generated from each successful deal. Maximizing the average deal size is essential for increasing overall revenue, especially when the number of conversions is limited.
Target Account Volume (TAV) This is the total number of target accounts that are identified for this strategy.
AI Agent Prompt Template
I. Prompt Instructions - Overview
This email targets prospects or contacts at companies where a general news event has been detected. The goal is to engage the prospect by referencing the recent news and positioning our solution as relevant to their current situation.
II. Information Included
The email will include personalized information between <context></context> for proper dynamic insertion:
- News Information: Details about the general news event related to the company.
- Company Information: Insight into the prospect's company, including identified pain points and behavior from engagement history.
- Signals & Behavior: Details on the account's engagement history and recent intent signals.
- Account History: Includes documented CRM account history along with a complete history of conversation data recorded via Chorus Conversational Intelligence.
- Contact Information: A group of five contacts across the buying committee, including the contact's role, persona information, and other details to personalize the email.
- Content Library: Relevant content, such as upcoming webinars, whitepapers, or downloadable content that can be included as part of the follow-up.
- Messaging: A comprehensive messaging library that addresses persona-specific and segment-specific pain points, delivering tailored content that aligns with the account's segment and the contact's role, making the outreach more relevant and impactful.
- Copilot AI Account Summary: A summary that merges ZoomInfo data, customer CRM data, email communications, and call recordings, offering a clear overview of the account's pain points and strategic goals, along with actionable next steps.
III. Email Structure
<email> <subject>{{Personalized Subject Line}}</subject> <body> <p>Hi {{Contact.FirstName}},</p> <p>I hope this email finds you well. I recently came across some exciting news about {{CompanyName}}: {{NewsInformation.Summary}}. Congratulations on this development!</p> <p>Given this recent news, I thought it might be a great time to connect. At {{Sender.Company}}, we specialize in helping companies like yours navigate {{relevant challenge or opportunity related to the news}}. Our solution has helped organizations achieve {{specific benefit or result}}.</p> <p>I'd love to share how we could potentially support {{CompanyName}} during this time. Would you be open to a brief conversation to explore how we might be able to contribute to your success?</p> <p>In the meantime, I thought you might find this {{ContentLibrary.RelevantResource}} interesting. It addresses some of the challenges and opportunities companies often face in similar situations.</p> <p>Looking forward to the possibility of connecting with you soon.</p> <p>Best regards,</p> <p>{{Sender.Name}}</p> <p>{{Sender.Title}}, {{Sender.Company}}</p> <p>{{Sender.ContactDetails}}</p> </body> </email>IV. Context
<context> <News Information> **`{{News Information}}`** </News Information> --- <Company Information> **`{{Company Information}}`** </Company Information> --- <Signals & Behavior> **`{{Signals & Behavior}}`** </Signals & Behavior> --- <Account History> **`{{Account History}}`** </Account History> --- <Contact Information> **`{{Contact Information}}`** </Contact Information> --- <Content Library> **`{{Content Library}}`** </Content Library> --- <Messaging> `{{Messaging}}` </Messaging> --- <Copilot AI Account Summary> **`{{Copilot AI Account Summary}}`** </Copilot AI Account Summary> </context>V. Optimizations
- Subject Line Personalization: E.g., "{{Contact.FirstName}}, Thoughts on {{CompanyName}}'s Recent News?"
- Engaging Opening: Reference the recent news event immediately to grab attention and show relevance.
- Value-Driven Content: Highlight how your solution relates to the news event and can provide value in the prospect's current situation.
- Call to Action: Invite the prospect to a conversation, positioning it as an opportunity to discuss how you can support their company given the recent developments.
- Relevant Resource: Offer a piece of content that ties into the news event and provides immediate value to the prospect.
Merge Tokens Used
{{Personalized.SubjectLine}}{{Contact.FirstName}}{{CompanyName}}{{NewsInformation.Summary}}{{Sender.Company}}{{ContentLibrary.Resource}}{{Sender.Name}}{{Sender.Title}}{{Sender.ContactDetails}}Play Description for LLM
<play> **PLAY NAME** General News Signal --- **🔁 Triggers** - Identify news signals within specific category types for your ICP --- **⚡️ Actions** - Discover a set number of ZoomInfo contacts which meet your contact filters - Export - Send records to your business system (CRM, MAT, SEP, CSV) - Assign to a User - Then enroll in a Campaign (optional) --- **✅ Goal / Problem to Solve** ✅ Cold / New Leads --- **➡️ Channels** ✉️ Email, 💬 Text, 📪 Mail, 📅 Events, 📢 Ads, 🖥 Chat, 📞 Phone --- **✏️ Summary** Company news can predict an organization’s readiness to purchase. When significant company news happens — such as the opening of a new facility, the relocation an office, or company-wide layoffs — your sales and marketing teams should move quickly and reach out to new buying groups. However, it's difficult and time-consuming to track company news. With ZoomInfo's Scoops function, automated triggers and actions can keep track of company news. Instead of manually adding contacts to campaigns and lists, you'll be able to stay focused on fostering customer relationships, prospecting sales, and closing deals. --- **✏️ Default Natural Language** When there are **select scoops types** related to **any departments** for **any company** then discover **up to 20** ZoomInfo contacts which **select criteria** then export to **select system** as **record type** and **select campaign** and assign to **select user** --- **Explainer-Video-Script** Want to reach out when a customer or prospect is in the news? Do it easily with the News Signal play. A company making positive news like announcing a rebrand, expansion, or new product is a great time to reach out with a congratulatory message. Using scoops data, when a company appears in the news, you can discover contacts within their buying committee and enroll them in a campaign that gives them kudos for their work and informs them about your product. Now you’ll always be up to date and on time. --- **🏷Features)** Signals: General News, Copilot, ABM Audiences --- **🏷️ZoomInfo Data Types)** Scoops, Contact Data, Company Data --- **📁 Sales Stage** Pre-Sales --- **🚦 Difficulty** 🟢 - Easy --- **🧪Standard Operating Procedure (SOP)** ## 1. Configure News Signal Monitoring - Set up Scoops monitoring for specific news categories - Define ICP criteria for relevant companies ## 2. Establish Contact Criteria - Determine key roles and departments for buying committee - Set management level and other relevant filters ## 3. Automated Lead Discovery - Monitor for new Scoops matching defined criteria - Trigger contact discovery process in ZoomInfo ## 4. Data Export and Enrichment - Export discovered contacts to designated business system - Enrich company and contact data as needed ## 5. Lead Assignment - Automatically assign leads to appropriate team members ## 6. Campaign Enrollment - Create targeted campaign based on news type - Enroll discovered contacts into the campaign ## 7. Multi-Channel Engagement - Implement outreach across various channels (email, phone, ads, etc.) - Personalize messaging based on the specific news event ## 8. Performance Tracking - Monitor engagement and conversion metrics - Analyze effectiveness of different news categories ## 9. Continuous Refinement - Regularly review and adjust Scoops criteria - Update campaign strategies based on performance data --- **🪙 RAG Inputs Used (Broad)** News Signal, Company Information, Signals & Behavior, Account Data, Contact Information, Content Library, Messaging, Copilot AI Account Summary --- **🪙 Email tokens Used** Personalized.SubjectLine, Contact.FirstName, CompanyName, NewsInformation.Summary, Sender.Company, ContentLibrary.Resource, Sender.Name, Sender.Title, Sender.ContactDetails --- **🟨 Yield in $ Formula** Potential Yield = (TAV * SR * ER * CR / 10^6) * ADS --- **🟨 Yield Key Drivers** Signal Relevance (SR), Engagement Rate (ER), Conversion Rate (CR), Average Deal Size (ADS), Target Account Volume (TAV) --- **🟨 Yield Driver Definitions** Signal Relevance (SR) This metric assesses how closely the identified intent signals match the product or service offerings - a higher SR indicates that the intent signals are more accurately aligned with the offering. Engagement Rate (ER) This reflects the success in engaging the identified company's buying group or relevant contacts. Conversion Rate (CR) This metric indicates the proportion of leads that convert into customers. A higher conversion rate suggests a more effective engagement and follow-up strategy. Average Deal Size (ADS) This refers to the average revenue generated from each successful deal. Maximizing the average deal size is essential for increasing overall revenue, especially when the number of conversions is limited. Target Account Volume (TAV) This is the total number of target accounts that are identified for this strategy. --- </play>